Forum Business Media
 

Returns Policy

We operate a 10-day returns policy, which means that if for any reason you are unhappy with your purchase, you may return it to us in its original condition within 14 days from date of invoice. The postage cost for the return of the item is your responsibility. We will issue a replacement or a full refund for the price you paid for the item.

To return an item, please pack the item securely, enclosing our invoice (which is attached to the front of the packaging we sent the goods in originally) and send to the address below. This returns policy does not affect your statutory rights.

Damaged Goods

If the item is damaged on receipt please contact our Customer Services Team, on 020 8941 8589, within 3 days of receipt. We cannot accept responsibility for damages after this time. We will arrange for a replacement or refund.

If the item is damaged on return, and the damage is not reported, we will only be able to make a partial refund.

Right to Cancel

In addition, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within 7 working days following the day on which you receive the goods. The goods must be returned in their original condition and our invoice must be enclosed.

We will reimburse you in full, or credit your account, on receipt of the returned goods. You will, however, be responsible for the costs of returning the goods to us (unless these goods are faulty).

Return Address

Forum Business Media Ltd,
Unit F3 Kingsway Business Park,
Oldfield Road,
Hampton,
TW12 2HD

 

Forum Business Media Ltd. Registered No. 4425871 in England. Registered Office: Unit F3 Kingsway Business Park, Oldfield Road, Hampton, Middlesex, TW12 2HD, UK
Tel: +44 (0)20 8941 8589; Fax: +44 (0)20 8941 8389; Email: cs@forumbusinessmedia.co.uk